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And On The Other Hand

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HistoricFoodie View Drop Down
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Joined: 21 February 2012
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    Posted: 17 June 2013 at 20:06
As many of your saw, I spare no opportunity to spread the word about companies---like Sustainable Seed Co.---which provide lousy service. I feel the same way about companies that provide great service too.

Case in point: The Savory Spice Shop, from whom I'd ordered the powdered honey we've been discussing.

My order was processed quickly, and arrived on time. Each of the packets I'd ordered contained slightly more than the nominal weight (that's called "giving good measure"). In addition, there was a gift-card type envelope. On he outside it said, "Enjoy our featured blend of the week." Inside was a half-ounce packet of an herbal blend; in this case for their Greek seasoning.

Sure, that's just an investment in future sales. But how many companies are doing it?

All in all, I'm very pleased with this company. You can bet I'll be using them again; probably often.
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TasunkaWitko View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote TasunkaWitko Quote  Post ReplyReply Direct Link To This Post Posted: 18 June 2013 at 10:31
Many thanks for the testimony, Brook - thanks to you, I'll definitely be giving this company a try, when I ahve the occasion to do so.
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